- 工作经验
- 5-10年
- 工作性质
- 全职
- 学历要求
- 大专
- 薪资待遇
- 12000-18000
- 招聘人数
- 1人
- 发布时间
- 2017-11-07
- 工作地点
- 北京
- 福利待遇
- 五险一金 年底双薪 带薪年假 弹性工作 补充医疗保险 定期体检 员工旅游 节日福利
Job description and responsibility:
1.Team management and regulation of the whole project.
2.Work with local department managers and IT staff to analyze and resolve problems associated with technical issues, and recommend solutions for changing needs.
3.Develop business relationships and integrate activities with other IT departments to ensure successful implementation and support of project efforts.
4.Support local community via helpdesk ticketing system and understand when to escalate priority issues.
5.Develop, document, and implement standard operating procedures and customer service guidelines relating to remote IT support.
6.Provide operations support including backup, account management, workflow, log analysis, troubleshooting and service optimization.
7.Perform analysis, installation, maintenance and upgrade of Windows based clients and servers.
8.Actively participate as a Global IT member and participate on Global Projects when needed.
9.The Site Coordinator will be responsible for required IT procedures and policies to support and maintain local IT infrastructure.
10. Provide after hours on call support on a rotation schedule with other staff members.
Education and Work Experience:
1.Good project management experience,petroleum enterprise project experience is preferred.
2. Demonstrated ability to manage and prioritize multiple problems and issues with minimal supervision, excellent organizational skills, a teamwork approach to work but also act independently to solve problems when necessary.
3. Ability to follow standard helpdesk procedures and quickly redirect problems to appropriate resources when needed.
4. Capable of writing reports, business correspondence and procedure manuals; present information and respond to questions from internal and external customers using excellent communication and organization skills, relying on experience and judgment to multi-task and accomplish goal.
5. Good oral and written English communication skills, strong interpersonal skills.
6. Candidate must have favorable ability to manage projects and understanding of project methodology.
7. Strong troubleshooting and problem solving skills, resiliency in the face of continual change, and ability to handle high demands.
8. Minimum of 3 + years’experience supporting Information Technology infrastructure.
9. Experience with Windows Operating systems at the user level, including user and application installation.
10. Basic understanding of Windows Active Directory Services to include move, add change requests.
11. Experience evaluating systems administration tools, setting up server and change control policies and procedures.
12. Experience administering small-size corporate server rooms.
13. Must be able to work a flexible schedule, including overtime and after hours work. Must be periodically on call for after-hours support.
14. Availability to occasionally travel to other North America locations.
15. MCP, A+ and Network+ certifications are highly desirable.
- 出纳 月薪:5千-6.5千 工作性质: 发布时间:2019-08-02
- 客户经理 月薪:6千-1万 工作性质: 发布时间:2019-08-08
- 系统集成项目经理(成都) 月薪:8千-1万 工作性质: 发布时间:2019-07-29
- Helpdesk-Team Leader 月薪:12000-18000 工作性质:全职 发布时间:2017-11-07
- 项目助理 月薪:4001-6000 工作性质:全职 发布时间:2017-11-07
- 招聘专员 月薪:4001-6000 工作性质:全职 发布时间:2017-11-07
- 薪酬绩效专员 月薪:5000-7000 工作性质:全职 发布时间:2017-11-07
- 财务主管 月薪:8001-10000 工作性质:全职 发布时间:2017-11-07
- 中级IT运维工程师/桌面支持工程师 月薪:4001-6000元 工作性质:全职 发布时间:2016-12-30
- IT运维工程师(英语好) 月薪:6001-8000元 工作性质:全职 发布时间:2016-12-30
联系方式
- 地址:北京 北京市东城区藏经馆胡同17号1幢1777室
- 邮编:100085
- 联系电话:未提供
- 联系人:马经理
- 手机:18911337866
- QQ:271148164
- Email:66438367@qq.com